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Kaiser Online Programs Show the Potential For Email to Decrease PCP Visits and Phone Calls
More than 1.4 million enrollees have signed up to use the Kaiser's HealthConnect online service since September 2005. Since that time, the use of e-mail linked to EHR reduced the number of annual PCP outpatient visits by 7 to 10 percent. And compared to those that didn't use the service, enrollees made 14 percent fewer phone contacts. Full Article from BizJournals.com
Posted by:
Lara Hejtmanek on 07-06, 03:44PM
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Online Patient/Physician Interaction
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