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Study Finds Room For Improvement on How Pharma Treats Customers Online
A recent study of 78 pharma and other healthcare websites gave them a 5.6 out of 10 rating for the online treatment of their customers. The sites scored lowest in responsiveness (answers to online inquiries) and highest on simplicity of presentation.
Posted by:
Lara Hejtmanek on 06-14, 06:31PM
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Website Development
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Media/Internet Main Source of Information on Clinical Trials for Consumers
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It would be interesting to see all of the company's rankings.
It would be interesting to see all of the company's rankings.